Complaint: Deli hours and service

on 15 January 2022 about Shaws Supermarkets in category Supermarkets / Grocery Stores

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My complaint:

I have a huge problem with the deli in this store. They are supposed to be open until 9 but 8 oclock tonight and many other nights I have been told the slicers were already cleaned and couldn’t be used. This is beyond ridiculous. I know the employees have a full hour after closing to clean up and a slicer doesn’t take that long to clean. The night manager Steve said he would look into it and did nothing about this. I am a daily customer at this store and will no longer shop there. It’s like a restaurant being open until 9 but at 8 saying the kitchen is closed. This is beyond frustrating. If the deli is going to close at 8 or before which has happened then the hours should be changed. Some of us can’t make it to the store early in the day. So very frustrated

Suggested solution:

The employees aren't being made to do their jobs.

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