My complaint:
Hi
I went to pick up my online order and one of the staff members made a rude remark.
I found this extremely inappropriate.
Few weeks ago I had several orders piling up and I collected large order from him.
I went to aside to check and sure what will fit who. Some things I had to return.
Because of this I went to pick up my order on Sunday afternoon around 1pm.
The same guy made a rude remark.
Oh you’re going to come back tomorrow to return a large pile
I felt extremely uncomfortable. I had my children with me.
The problem is I buy things for charity organizations. The ladies and children in need that suffered truma.
I do not want to speak to that employer. I know his name. But I’ll to respect his privacy as stated online.
Can you please ensure the employees mind their own business. Rather getting noisy or personal.
Suggested solution:
They should not judge a customer on whatever the customer purchases.
Regardless it's large amount of purchase or returning goods.
They also should know that if a customer has lot of purchases made, it could be for a good cause. A charity. They should not make their own judgements.
The staff should not make customer feel uncomfortable.
Get on with their job regardless large or small amount of purchases.
Thank you
