Ryanair complaint: Unable to check in
Filed 17 Aug 2020 by Alexander
I received an e-mail on Saturday (08.15.2020) notifying me that I was should check in for my flight online. However I was unable to check in with the provided reservation code from my email.
At the airport the customer service clerk was also unable to check me in with the provided code; resulting in her having to confer with her supervisor. This process took much longer than expected and by the time I was checked in, the gate for my flight had already closed, resulting in me having to purchase a new ticket at my own expense, with a flight leaving a day later. This is unacceptable.
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