Riot Games complaint: Loading Screen Glitch

Complaint from Mexicanpants reported on 22 May 2022 about Riot Games

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My complaint:

I trying to get in a game of competitive but instead i get a loading screen glitch i tried restarting my game over and over but nothing fixes it and i got a full 7 day ban for that when it isnt even my fault. It also keeps happening in unrated and i get 1 hour bans.

Suggested solution:

Please fix the issue so I can have the ability to play again this issue has been going on for a while and not only with me but with multiple people as well or at least dont give an unnecessary ban for it.

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