While Riot Games is known for creating popular games like League of Legends and Valorant, data from our community highlights several recurring issues that customers face. Common complaints include inadequate responses from the support team, unaddressed reports of toxic behavior and racism in chat, and unfair account bans. Users have also reported issues with the account migration process, cheaters, and performance glitches.
To avoid these issues, we strongly suggest that customers document all interactions with support, promptly report any abusive behavior, and ensure they understand the game's terms of service to avoid violations. For in-game issues like performance glitches or unfair bans, consider gathering screen recordings or screenshots to support your case when contacting customer service.
Do you have a dispute or had a bad customer experience with Riot Games? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Riot Games.
Our sentiment meter has detected that Riot Games complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Riot Games, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Riot Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about Riot Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Riot Games. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Riot Games by calling 424-231-1111. For Riot Games support through email, send your inquiry to iletisim@riotgames.com. If you want to reach out to Riot Games through their own website, you can use their contact form.
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Helpful experiences shared by verified Riot Games customers. Search, discuss and connect with other people in our community.
Complaint from Coyakss on 26 January 2025 about Riot Games.
Please remove MEL champion it is an unfair champion and ruins the game especially the shield. I hope you guys look into it. ad carry is absolutely useless against her. Read more
Complaint from fakh2006 on 04 March 2024 about Riot Games.
I am talking to my team and described the enemy team as having a tough combo to beat , and I said exactly this they have a retarded combo and I get blocked and not allowed to chat or read... Read more
Complaint from ghost-222 on 23 February 2024 about Riot Games.
Using a civilized language?? I have been playing league of legends wild rift on Android device , through those 3 years I have reported many players that intentionally were ruining the ranked matches, being toxic and ruining the experience... Read more
Complaint from MogaOshte on 26 December 2023 about Riot Games.
Very disappointed with Riot support - Vonduh Vonduh! This person uses ready-made phrases and tamplates and does not want to do his job conscientiously and look at my case objectively! I feel very uncomfortable and this one does not help me... Read more
Complaint from FireSpellZA on 18 July 2023 about Riot Games.
Toxic and racism in chats in Valorant (Riot Games). this is not the first player this entire day and I have reported players since Wednesday for telling people to kill themselves or telling a person fuck you or calling people... Read more
Complaint from Pheonix on 21 March 2023 about Riot Games.
I just came back to Valorant and it said I was suspended And that a player had reported me. Now when i came back on i was a completely new player so this must have been a report off of... Read more
Complaint from ephialtes on 09 February 2023 about Riot Games.
I made a ticket then they banned me and said ' ppl from your location are not allowed to play' I made a ticket again to get the acc with my other email and the same thing again... so after a... Read more
Complaint from DarkAngel21 1114 on 10 July 2022 about Riot Games.
While playing at the Tokyo server, there was a cheater player which we reported multiple times, but the game wasn't terminated. Afterward, I lost 22 rr because of what happened. The name of the player is goltu293 6587. Heshe jumps... Read more
Complaint from gutoso on 19 June 2022 about Riot Games.
I just relocated from Brazil to the Netherlands. I have a account in Brazil which I spent a lot of money on. I have opened a lot of tickets, and the company simply refuses to migrate in all of they. Read more
Complaint from lnferno on 16 June 2022 about Riot Games.
I got banned from competitive que for over 2 weeks for no reason. I got chat banned probably from some kid who got angry when i said GG ez or something Read more
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