Last War complaint?

Do you have a dispute or a bad customer experience with Last War? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Last War customer service is reached through the customer service option inside the game or by email at support@lastwar.com. The in-game route ties your message to your account, so it is usually the quickest; when you email, include your player ID, server, device and the order number of any purchase you are asking about, with screenshots.

Charged for a pack you do not recognise? Start your complaint here and we push it out to FUNFLY, the publisher, by email, social media and printed letters.

A Last War refund depends on where you paid: App Store purchases go to Apple and Google Play purchases to Google, each through its own refund request in your purchase history, while web store purchases are raised with Last War customer service in the game or at support@lastwar.com. The Last War terms say purchased virtual items are licences that are not refundable, transferable or exchangeable, so set out exactly what went wrong, such as a pack that was never credited or a duplicate charge.

Pack charged but never credited? We help you write the refund complaint in minutes through our complaint process, built on complaint letters that actually worked.

If your Last War account is suspended or banned, write to customer service in the game or at support@lastwar.com and ask which rule the action relies on and what evidence it is based on, quoting your player ID and server. Answer that specific reason, and say so plainly if the account was used by nobody but you.

Keep screenshots of the suspension notice with its date, every reply from support, and the receipts for purchases made on the account.

Suspended with paid items on the account? Bring the case to us: our trained AI opens a case and keeps coaching you on what to reply and when to push again.

To recover a Last War account on a new phone, sign in with the same login the account was bound to in the game settings. If that does not bring the account back, contact customer service in the game or at support@lastwar.com with your player ID, server, in-game name, the old device model and a recent purchase receipt, which together show that the account is yours.

Binding the account to a login before you change phones is what keeps progress safe on the next device.

Nothing has been reported about Last War here yet. Our research shows what typically goes wrong at free-to-play mobile war games: app store and web store purchases that never reach the account, duplicate or accidental charges, suspensions and bans players cannot get explained, progress lost on a new device, and refunds turned down because virtual items are sold as licences.

Bought a pack on the web store and it never arrived in the game? Report it first here: your case becomes the record the next Last War player with a missing purchase can check against theirs.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Last War through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Last War can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.