Postmates complaint: Food never arrived

Complaint from Victor A reported on 16 December 2022 about Postmates

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My complaint:

I paid for priority delivery to get food in a timely manner. Then when the delivery person decided to delivery to an area much farther than where I live, it was clear the food was going to arrive very late and cold. I tried resolving the issue and said I don’t want cold food. They cancelled my order and stated they were charging me for the food AND NO food was delivered to me.

Suggested solution:

I want a full refund for food I never received.

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