Reached out because while items were good, my kids meal was missing the side and drink. Before I could even provide such details, automated system (I’m guessing) told me no adjustments can be made to my order. I notice that... Read more
Postmates Complaint Sentiment: Neutral
Our sentiment meter has detected that Postmates complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Postmates, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 4, 2023
Postmates complaint process
Do you have a dispute or had a bad customer experience with Postmates? Submit your Postmates complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Postmates.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Postmates complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Postmates?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Postmates complaints chart
We have received 2 complaints about Postmates over the last 12 months. The graph below shows a monthly breakdown.
Postmates complaint statistics
Curious about Postmates's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
How to contact the complaint department of Postmates?
Below, you will find the contact information for Postmates's complaint department. To amplify the impact of your complaint, please use our complaint form.
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Postmates reviews: (3)
Authentic experiences shared by our community for your benefit.
I paid for priority delivery to get food in a timely manner. Then when the delivery person decided to delivery to an area much farther than where I live, it was clear the food was going to arrive very late... Read more
I got a restaurant, we made contact with postmates to use their platform for deliveries they offer put us and roll out.. Everything was ok and we was under postmates platform for at least one month or so. Bad part our... Read more
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