Popeyes complaint: Cold Chicken

I went to Popeyes on my lunch brake. I placed my order for the 2 can dine. The chicken was cold. I turned around and brought the chicken back and explain that the chicken was cold. The worker stated I had to wait 12 minutes. I had no problem waiting the 12 minutes because I PAID for and wanted HOT CHICKEN. 18 minutes later, I still had not gotten my order. The girl at drive through saw me getting out of my car and stated oh they about to bring it. Instead of checking it before I left (because I took her word for it, and had waited 18 minutes) Get back to work, which is only 2 minutes away, more cold chicken. I went back and stated to the worker, the chicken is still cold. She then said, we just did the chicken. I told her to feel the breast. She did and provided me with another one. I am so disappointed that I spent half of my lunch break, trying to get what I paid for. Hot Chicken.