Skip to content
File a complaint

Packlink complaints

Packlink complaint: Unable to get a response from Packlink Customer Service

Open 419 views Parcel Couriers

Filed 21 Aug 2020 by Anthony

I sold an item on ebay on 17 June 2020. I dispatched it, through Packlink, the following day. It was picked by Hermes driver but never booked in at the distribution centre in Avonmouth, Bristol. I put in a compensation claim with Packlink on 1 July2020. They completed the loss evaluation on 2 July 2020. on 10 July 2020, Packlink sent me an email stating my compensation claim had been sent to their insurers the file would be solved within 30 days. I’ve sent emails to them on 10, 17, 19 20 August for an update, but have yet to receive any response!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Packlink? Start the discussion above.

Wronged by Packlink too?
Make it sting!