Omio Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Omio over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Omio's offerings.

Sentiment data last updated on April 27, 2024

Omio complaint process

Do you have a dispute or had a bad customer experience with Omio? Submit your Omio complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Omio.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Omio complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Omio?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Omio complaints chart

We have received 10 complaints about Omio over the last 12 months. The graph below shows a monthly breakdown.

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Omio complaint statistics

Curious about Omio's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 12 ratings

How to contact the customer service of Omio?

Below, you will find the contact information for the complaint department of Omio. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@omio.com
Contact form:

For Omio support through email, send your inquiry to info@omio.com. If you want to reach out to Omio through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Omio reviews: (12)

Authentic experiences shared by our community for your benefit.

Ticket refund or credit note

Complaint from I.Ribeiro on 02 March 2023 about Omio.

I booked a ticket from London to Birmingham for the 153 returning the next day. I was going to attend a training. However, due to the teachers' strike, my training was cancelled, I was informed yesterday. I contacted Omio by... Read more

Comments: 0
Rating:

Helpless in exchanging outbound tickets

Complaint from CMPMGR on 21 April 2022 about Omio.

While booking my train tickets from Rome to Venice (and return), at a specific time slot it was sold out so I had to do it again. The second time around, I was so focused on the time slot, I... Read more

Comments: 0
Rating:

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