Oman Air complaint: Refund of a ticket
Filed 14 Dec 2021 by Georges
I booked online on 1272021 under my name : Georges Chawki Badr. The flight was on the 14th of July. We requested to cancel the ticket and get a refund and we got an answer saying:
New request created with ID: RE-298315 from website Administration.
The last email received from your side was on 30102021 saying:
Your request has been logged with request ID: RE-323119
and it says that it will be solved in 15 working days.
Today, December 14,2021, the last call was done with an employee who took the info again and said that he transmit the case to the sales department as was always stated by the others employees and nothing ever happened.
Ticket number: 9102117829706
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