Oman Air Complaint Sentiment: Neutral

Our sentiment meter has detected that Oman Air complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Oman Air, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Oman Air complaint process

Do you have a dispute or had a bad customer experience with Oman Air? Submit your Oman Air complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Oman Air.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Oman Air complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Oman Air?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Oman Air complaints chart

We have received 0 complaints about Oman Air over the last 12 months. The graph below shows a monthly breakdown.

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Oman Air complaint statistics

Curious about Oman Air's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 13 ratings

Oman Air reviews: (13)

Authentic experiences shared by our community for your benefit.

Cancelled flight notification and refund

Complaint from Peter 920009005 on 17 December 2022 about Oman Air.

I have booked 2 flights from-to Duqm-Muscat. In each I have and taken one leg of the journey and the next flight is expected to be in December and January 2023 respectively. Omanair transferred the operations between Duqm and Muscat to... Read more

Comments: 0
Rating:

Sindbad number 124547651

Complaint from Sindbad number 124547651 on 05 October 2022 about Oman Air.

Sindbad number 124547651 Since the upgrade of Sindbad, I have a negative of -1360 miles. I booked few family tickets since then but the miles do not get updated. When I try to claim missing miles, I can only see... Read more

Comments: 1
Rating:

Future flight cancellation without solution offered

Complaint from mpherr on 09 September 2022 about Oman Air.

In Aug 2022 I booked directly with Oman Air SIN - AMM for April 2023, consisting of SIN-KUL, KUL-MCT, and MCT-AMM with the exact same flights for my return to SIN. 
Only the return portion from AMM - SIN has... Read more

Comments: 0
Rating:

Baggage lost, recovered and damaged

Complaint from JoseB on 19 July 2022 about Oman Air.

Heathrow staff was not handling the suitcases but me; Heathrow stuff put an sticker with our contact details in the suitcase and taking ourselves the suitcases to 0 ground waiting to be boarded, piled in a mountain on the... Read more

Comments: 0
Rating:

Oman Airline poor customer service

Complaint from Tony Cardenas on 13 June 2022 about Oman Air.

Oman Air changed my flight home from Thailand twice on the same day to another date i had to come home before the new flight because of family commitments and i would have lost my job it cost me nearly... Read more

Comments: 0
Rating:

Refund of a ticket

Complaint from Georges Badr on 14 December 2021 about Oman Air.

I booked online on 1272021 under my name : Georges Chawki Badr. The flight was on the 14th of July. We requested to cancel the ticket and get a refund and we got an answer saying: New request created... Read more

Comments: 0
Rating:

CANCELLED FLIGHT - WAITING FOR A REFUND

Complaint from Home for Christmas on 09 December 2021 about Oman Air.

We had flights booked to return to the UK for Christmas on 17.12.21. Oman Air cancelled this flight and offered us an alternative flight 5 days later - this was no good for us as we would miss a family... Read more

Comments: 0
Rating:

Delay of refund of Air ticket

Complaint from Vinoj on 24 June 2021 about Oman Air.

I have purchased Oman Air 4 tickets last year 2020 in January Due to covid pandemic trip didn’t happen I have been asking for refund but there is no response from the airways . We trusted the airways and it turned... Read more

Comments: 0
Rating:

Non refund of air ticket booked during covid 19 lockdown

Complaint from sbabu64 on 27 April 2021 about Oman Air.

I puchased an air ticket through oman air website. Journey could not completed due to covid 19 lock down and sevrvices of oman air was not avaible. I requested oman air to cancel and refund the above ticket. After several month... Read more

Comments: 0
Rating:

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