NYC HRA Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about NYC HRA over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering NYC HRA's offerings.

Sentiment data last updated on May 3, 2024

NYC HRA complaint process

Do you have a dispute or had a bad customer experience with NYC HRA? Submit your NYC HRA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of NYC HRA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional NYC HRA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about NYC HRA?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

NYC HRA complaints chart

We have received 2 complaints about NYC HRA over the last 12 months. The graph below shows a monthly breakdown.

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NYC HRA complaint statistics

Curious about NYC HRA's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of NYC HRA?

Below, you will find the contact information for the complaint department of NYC HRA. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
800-692-0557
Webcare email:
NYCRules@HRA.nyc.gov
Contact form:

You can contact the customer service of NYC HRA by calling 800-692-0557. For NYC HRA support through email, send your inquiry to NYCRules@HRA.nyc.gov. If you want to reach out to NYC HRA through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

NYC HRA reviews: (2)

Authentic experiences shared by our community for your benefit.

Case Worker is not doing her job

Complaint from Taya on 09 April 2024 about NYC HRA.

The caseworker that is working on my moving expenses told me Diamond Sales was approved as the moving truck on Thursday. She said she was going to call and let them know but I called them and they said she... Read more

Comments: 0
Rating:

Administrative Negligence

Complaint from 123zylooWest on 12 November 2023 about NYC HRA.

Unduly length of delay and negligence on part of nyc HRA in activating a case that should have been processed , federal law circumscribes 30 day time limit on how long a local social services has to render a decision... Read more

Comments: 0
Rating:

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