NYC HRA complaint: Case Worker is not doing her job

Name: Case Worker is not doing her job
Item: NYC HRA
Rating: 1
Author: Lataya

Open 9 Apr 2024 57 views Government Services

File your NYC HRA complaint How does Complain.biz work?

Filed 9 Apr 2024 by Lataya

The caseworker that is working on my moving expenses told me Diamond Sales was approved as the moving truck on Thursday. She said she was going to call and let them know but I called them and they said she never called or emailed them to let them know of the approval. I sent the move statement to the moving company but they need approval from an HRA caseworker. Also, she didn’t put in for furniture allowance for me when I requested that along with the moving truck.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: NYC HRA
Filed: 9 Apr 2024
Rating: 1/5
Desired resolution: Contact the moving truck so I can move
Problem: Caseworker did not send moving approval
About: moving expense assistance

Progress

Filed
Company notified
Company replied
Resolved

9 Apr 2024 Complaint filed and published
9 Apr 2024 Message from Bizzy: we notified NYC HRA about this complaint.

See all 3 NYC HRA complaints

Discussion

0 comments

No comments yet. Been through something similar with NYC HRA? Start the discussion above.

More NYC HRA complaints

View all 3

Recertification phone number

I been calling for the past 5 days now for my interview for my recert and no body has picked…

5 Sep 2024

Administrative Negligence

Unduly length of delay and negligence on part of nyc HRA in activating a case that should have been processed…

12 Nov 2023

Wronged by NYC HRA too?
Make it sting!

Launch complaint