MSC Cruises complaint: Invoicing and paymant

Name: Invoicing and paymant
Item: MSC Cruises
Rating: 3
Author: Mihai

Open 22 Nov 2022 120 views Cruise Ship

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Filed 22 Nov 2022 by Mihai

The final invoice issued in the last day of the cruise amounted 639.90EUR, on 26th of October 2022. The total attempts of drowing funds from my registerred card exceded 2000EUR, between 21st of October and 10th of November 2022. The total amount I payed was 959.30EUR and a blocked sum of 478EUR (negative balance).

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Case details

Status: Open
Company: MSC Cruises
Filed: 22 Nov 2022
Rating: 3/5
Desired resolution: I would like 478EUR negative ballance to be released, and the difference of 320EUR to be repayed.
Problem: Card charged far beyond final invoice
About: cruise onboard account
At stake: €478

Progress

Filed
Company notified
Company replied
Resolved

22 Nov 2022 Complaint filed and published
22 Nov 2022 Message from Bizzy: we notified MSC Cruises about this complaint.

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