MSC Cruises complaint: Invoicing and paymant

Complaint from Mihai57 reported on 22 November 2022 about MSC Cruises

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My complaint:

The final invoice issued in the last day of the cruise amounted 639.90EUR, on 26th of October 2022. The total attempts of drowing funds from my registerred card exceded 2000EUR, between 21st of October and 10th of November 2022. The total amount I payed was 959.30EUR and a blocked sum of 478EUR (negative balance).

Suggested solution:

I would like 478EUR negative ballance to be released, and the difference of 320EUR to be repayed.

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