Moon Active complaint: Loosing spins

Complaint from Judy schroll Garrett reported on 17 September 2023 about Moon Active

New complaint
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Complaint resolved
Complaint closed

My complaint:

I loose over half of my spins when I get 3 hammers. It happens all the time. I had 6000 spins and after I used the hammer I had 700 left. I’m not the only one. People on Facebook have complained about this. I’ve read several bad reviews on coin master. This seems like a glitch. I don’t recommend this game because it’s ripping people off. Can you help please. This is not the way to get or keep customers. I’m not buying anything else from you because of this. I hope this can be resolved.

Suggested solution:

Fix the problems and restore the lost spins

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