Most Common MBNA Complaints and Tips

While MBNA offers a range of financial services and products, complaint data from our community has flagged several recurring issues with their dealings with My Heritage. Common complaints include unexpected fees or charges linked to transactions with My Heritage, issues with processing refunds or cancellations, and lack of clarity in terms and conditions for payments.

To avoid these issues, we advise customers to carefully review their account statements and the terms of any transactions with My Heritage. If discrepancies arise, promptly contact customer service for resolution, and document all communications and transactions to support your case.

How and why file a complaint about MBNA?

Do you have a dispute or had a bad customer experience with MBNA? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to MBNA.

MBNA Customer Sentiment: Neutral

Our sentiment meter has detected that MBNA complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MBNA, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 1, 2025

MBNA complaints chart

We have received 0 complaints about MBNA over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov

MBNA complaint statistics

Curious about MBNA's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

1
Total complaints
1
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 1 ratings

How to contact the customer service of MBNA?

Below, you will find the contact information for the complaint department of MBNA. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-1244-659005
Contact form:

You can contact the customer service of MBNA by calling +44-1244-659005. If you want to reach out to MBNA through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about MBNA: (1)

Helpful experiences shared by verified MBNA customers. Search, discuss and connect with other people in our community.

MBA dealings with My Heritage

Complaint from ENB on 13 January 2023 about MBNA.

Why did MBNA debit my credit card for $491.23 Canadian for My Heritage when My Heritage first told me by email that my subscription was ending because my credit card had expired. Then soon after, My Heritage informed me that... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?