Marlboro complaint: Buy down

Complaint from Ravindrakumar reported on 06 December 2021 about Marlboro

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My complaint:

i have start new store on 1 nov prior to that i have bought Marlboro from HT hackney now after starting my store i am selling my cig according to mentioned prize by Altria group now i am making loss on my cig and Altria group is not providing me a buy down for October purchase what should i do now

Suggested solution:

they are not answering my call properly

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