While L'Oréal is a well-renowned beauty and cosmetics company, complaint data from our community has flagged several recurring issues with some of their products and services. Common complaints include non-delivery of ordered materials, adverse reactions to products such as allergic reactions to mascara, and hair products not providing the expected results, such as hair color turning an unintended shade or bleach products failing to work as advertised. Additionally, some makeup products have caused discomfort or dissatisfaction among users.
To avoid these issues, we strongly advise customers to carefully read product instructions and perform patch tests before full application, especially for new products. Ensure timely follow-up with customer service for any delivery issues and keep documentation such as order confirmations and photos of the products to support any claims.
Do you have a dispute or had a bad customer experience with Loreal? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Loreal.
Our sentiment meter has detected that Loreal complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Loreal, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2026
We have received 0 complaints about Loreal over the last 12 months. The graph below shows a monthly breakdown.
Curious about Loreal's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Loreal customers. Search, discuss and connect with other people in our community.
Complaint from Vlohnes on 18 September 2019 about Loreal.
I bought a loreal bleach for my hair. I used it as I read in the instructions. Nthe bleach did not dye my hair at all. My hair looks exactly as it did before I bleached it. This was a... Read more
Complaint from Hate Loreal on 25 May 2019 about Loreal.
This overpriced eyeliner is NOT worth over $7 its not worth $1. It is a vast waste of money and so far none of Loreals products Ive used meet up to even the LOWEST expectation but pricey enuff. I'd compare this... Read more
Complaint from Tamica Bazinet on 14 February 2019 about Loreal.
the product is the Pure - Sugar ScrubExfoliant Sucre - Pure It literally burned me my skin hair line lip I mean it was so painful and I had on way to fix it it's now Valentine's day... Read more
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