While LongHorn Steakhouse is known for its casual dining and steak offerings, complaint data from our community highlights several recurring issues related to food quality and service. Common complaints include inconsistencies in the preparation and taste of meals, long wait times despite reservations, and inattentive or unresponsive staff. Customers also report that their dining experience doesn't always match the standards expected from the brand.
To avoid these issues, we recommend that customers clearly communicate their preferences and any dietary restrictions to the staff upfront. Monitoring your order status and addressing any concerns immediately with the restaurant management can help ensure a better dining experience. Additionally, consider visiting during off-peak hours to potentially alleviate wait times and receive more attentive service.
Do you have a dispute or had a bad customer experience with LongHorn Steakhouse? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to LongHorn Steakhouse.
Our sentiment meter has detected that LongHorn Steakhouse complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with LongHorn Steakhouse, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 1 complaints about LongHorn Steakhouse over the last 12 months. The graph below shows a monthly breakdown.
Curious about LongHorn Steakhouse's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of LongHorn Steakhouse. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of LongHorn Steakhouse by calling 405-307-0943. If you want to reach out to LongHorn Steakhouse through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified LongHorn Steakhouse customers. Search, discuss and connect with other people in our community.
Complaint from Charlie Campbell on 30 June 2025 about LongHorn Steakhouse.
We ate there today and when I ordered the “Longhorn” I told our waitress please tell the cook that I want my steak Medium and that the lady two times o was here that it came out well done. She... Read more
Complaint from Quantayshia on 01 March 2024 about LongHorn Steakhouse.
I was highly disappointed in my food, I was missing food , it was cold, dry and just wasn’t prepared correctly. Read more
Complaint from Timothy Bolger on 23 September 2023 about LongHorn Steakhouse.
The only edible items ordered were the steaks but they were prepared wrong waitress never came back to check on us until time to pay. She saw food was not eaten and said nothing. Read more
Complaint from Glen Thompson on 24 August 2023 about LongHorn Steakhouse.
The young lady that waited on my wife and I did not have but two tables to service. We got our steaks but no salad, the busgirl brought our meal and we ask her about our salads but she never... Read more
Complaint from Margaret Ann Nolan on 27 July 2023 about LongHorn Steakhouse.
Bought a friend a Longhorn gift card. My friend ordered take out. Had to wait a long time to receive his food, cause the waiter said no one showed up to work. When he got home, his steak was so... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
