Lexus complaint: Recall not fixing

Complaint from Erinsmom920 reported on 25 April 2019 about Lexus

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I currently have a 2007 Lexus is250. Previous owner went for recall on interior but no parts eye available addy the time. Current dealership I got the car from said to contact Lexus again. I called local and corporate for complaints on the interior melting off and I was told oh well I missed the cut off. You can not touch any of the interior without it coming off in your hands.

I’m currently working with a lawyer to have this issue addressed since Lexus will not help. I’m told they pick who they want to help or not.

Suggested solution:

Full interior replacement with the current airbag recall fixed as well.

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5 years ago - We have posted a tweet about your new complaint about Lexus

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