Lexus Complaint Sentiment: Neutral

Our sentiment meter has detected that Lexus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lexus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Lexus complaint process

Do you have a dispute or had a bad customer experience with Lexus? Submit your Lexus complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lexus.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lexus complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lexus?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lexus complaints chart

We have received 0 complaints about Lexus over the last 12 months. The graph below shows a monthly breakdown.

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Lexus complaint statistics

Curious about Lexus's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 8 ratings

Lexus reviews: (8)

Authentic experiences shared by our community for your benefit.

Dealership Complaint

Complaint from B G Smith on 04 February 2023 about Lexus.

1. Bought vehicle on Dec.6th. At the end of the vehicle acceptance the last think to salesperson told us was that we only get one key blaming it on a chip shortage at Lexus. To this date they will not... Read more

Comments: 0
Rating:

Transmission

Complaint from Rah190687 on 09 August 2022 about Lexus.

While driving downhill from Snowville, Id.,all of a sudden the car made a loud band and smoke began to flow from the hood. We stopped the cr and let it cool down, then drove slowly another 100 miles back... Read more

Comments: 0
Rating:

Lexus did not offer to repair the moonroof garnish..

Complaint from Justin Vo on 23 July 2022 about Lexus.

On July 10th, 2022 I pushed the button to open the moonroof for fresh air. However, the moonroof slid back slowly to open and all of the sudden, the moonroof sunshade or slide cover buckled compressed while it was... Read more

Comments: 0
Rating:

IGNORE YOUR CUSTOMERS

Complaint from Leslie Azor on 15 April 2022 about Lexus.

This is my 2nd lease, this time around Steve P from Lexus sold me my vehicle OVER THE PHONE. I am 1 12 years into the lease and have only put 8000 miles on the vehicle. During my purchase purchased... Read more

Comments: 0
Rating:

Problem with transmission

Complaint from kab on 22 April 2021 about Lexus.

I purchased my certified RX 350 in 2013 trading my LS IN TENNESSEE. The VIN 2T2BK1BA8AC037041. It had 42681 miles. We moved to Colorado and I serviced my RX at Stevenson Fredrick. In 2015 I had... Read more

Comments: 0
Rating:

mark levinson car system sounds bad

Complaint from papason1 on 19 August 2019 about Lexus.

The mark levinson car system I have in my car is mostly 1 speaker, the front speaker. even though the other speakers work, they are not being amplified, only the front speaker. i took it to the Lexus... Read more

Comments: 0
Rating:

Recall not fixing

Complaint from Erinsmom920 on 25 April 2019 about Lexus.

I currently have a 2007 Lexus is250. Previous owner went for recall on interior but no parts eye available addy the time. Current dealership I got the car from said to contact Lexus again. I called local and corporate for... Read more

Comments: 0
Rating:

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