JustFly complaint: Scammed booking- wrong checked baggage allowance

Complaint from S@A reported on 19 December 2023 about JustFly

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My complaint:

I booked round trip from Pensacola to Islamabad via just fly. At booking there 2 checked bags each of 23 kg. When I received my e-ticket there was only checked bag allowed . Contacting just fly customer services was a task as there is no telephone line it’s just via message system. After contacting them they said that I have to contact Qatar airways to ask about baggage allowance as they have booked me 2 checked bags. When I contacted Qatar airways they said that jyst fly being 3rd part has only booked for one checked bag.

I must say that booking with just gly was nightmare. I will not recommend any one to book flight via just fly as it seems more like a scammer company,

Suggested solution:

By refunding the amount

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