Instacart complaint: Instacart Unfair Practices
Filed 11 May 2022 by Tasha
For the past week, I’ve had orders that either claimed they haven’t received products or products were damaged. Which then causes a lower rating. When speaking with Instacart, this is unable to be removed. I find it a little unfair that you have a receipt that you clearly have to take a picture of as well as the groceries being left on the porch. So how can a customer say they haven’t received? Instacart doesn’t resolve issues. They play around with tips. One order stated $12.48 in tips. After completing, I received $10. According to Instacart, it was the customer. But the customer gave me a 5 star rating as well as had a 5 minute conversation with me as I delivered her items. Instacart is scam to shoppers and customers. $7.40 to go 6 miles one way.
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