IHOP Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about IHOP over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

IHOP complaint process

Do you have a dispute or had a bad customer experience with IHOP? Submit your IHOP complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of IHOP.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional IHOP complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about IHOP?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

IHOP complaints chart

We have received 19 complaints about IHOP over the last 12 months. The graph below shows a monthly breakdown.

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IHOP complaint statistics

Curious about IHOP's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

26
Total complaints
26
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 26 ratings

How to contact the customer service of IHOP?

Below, you will find the contact information for the complaint department of IHOP. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-444-5144
Contact form:

You can contact the customer service of IHOP by calling 1-866-444-5144. If you want to reach out to IHOP through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

IHOP reviews: (26)

Authentic experiences shared by our community for your benefit.

POOR SERVICE and OVERCOOKED FOOD

Complaint from msallaway on 04 September 2023 about IHOP.

I visited this establishment on Sunday, September 4, 2023. I had 4 guest to include myself. The restaurant was pretty empty (approximately 3-4 tables of guest, however their were several people waiting on take out orders. First... Read more

Comments: 1
Rating:

I got threatened

Complaint from Dana lorenz on 30 August 2023 about IHOP.

I currently work at this location. My crew chief and I had a disagreement and started arguing in front of customers. He then threatened me because I wouldn't go home because obviously i need to work. He said he was... Read more

Comments: 1
Rating:

Foul constant odor

Complaint from Mara on 13 August 2023 about IHOP.

There is a very disruptive foul odor inside the restaurant, it is constant and quite unbearable. The air conditioner is not working properly making it very warm inside the restaurant. Read more

Comments: 0
Rating:

Fired falsely

Complaint from Bonnie b S on 10 August 2023 about IHOP.

I hurt my hand and tried to call out. I was told to work so I went in. The new manager Brandi said I could leave after a couple of hours. She let another employee leave early. I had to... Read more

Comments: 0
Rating:

Extra charge

Complaint from Vbrisci2 on 25 July 2023 about IHOP.

You have a special for $5.99 for 2x2x2 when I ordered it I was told I had to buy a drink with this in order to get this special. It is not advertised with buying a drink. Read more

Comments: 0
Rating:

Disappointing order

Complaint from C. Clemmons on 15 June 2023 about IHOP.

I placed a web order for a classic burger with fries and a classic burger with bacon, no onions and no ihop sauce. Neither burger had any vegetables at all. Both burgers were very greasy and one was undercooked. The... Read more

Comments: 0
Rating:

Customer service

Complaint from Javier1991 on 24 May 2023 about IHOP.

My pancakes were small that I ordered, and I've called 15 times to make a pick-up order and nobody answered the phone. Read more

Comments: 0
Rating:

Employee management

Complaint from Onyemere Helena on 23 May 2023 about IHOP.

Management n store owners unprofessional store manager telln at employees Read more

Comments: 0
Rating:

Pay

Complaint from MARIEGPEREZ77 on 04 April 2023 about IHOP.

Not getting my tips having to pay cash sales out of my tips Read more

Comments: 0
Rating:

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