While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Iceland Groceries over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Do you have a dispute or had a bad customer experience with Iceland Groceries? Submit your Iceland Groceries complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Iceland Groceries.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Iceland Groceries complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about Iceland Groceries over the last 12 months. The graph below shows a monthly breakdown.
Curious about Iceland Groceries's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Iceland Groceries. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Iceland Groceries is located at Second Avenue, Deeside Industrial Estate, Deeside, Flintshire, CH5 2NW. You can contact the customer service of Iceland Groceries by calling 0800-328-0800. If you want to reach out to Iceland Groceries through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Annoyedshopper on 27 December 2020 about Iceland Groceries.
Ordered a delivery from Iceland as for 9-11pm, store eventually called at 11.20pm to say they had problems with a van but delivery was now on the way, I asked if that meant it would be here in the next... Read more
Complaint from Pamela Eyden on 04 November 2020 about Iceland Groceries.
My Iceland was delivered today. I opened the scones....admittedly cost only 50p....but they should still be edible. I opened the pack and removed one. Scones usually are pretty hard, but these felt really hard....so looked at the date on the... Read more
Complaint from NAZAKAT MCHUGH on 02 September 2020 about Iceland Groceries.
Dear Sir Madam, I am writing to you to raise an issue about: Loyalty cards The issue that I have experienced was: My bonus card was frozen by Iceland and all my saving put on hold 25082020 .I have added £1000 worth... Read more
Complaint from rafacitron on 30 April 2020 about Iceland Groceries.
We made an order online which should have been delivered on 8th of April. Unfortunately, this order was not delivered by Iceland Foods but the payment was taken and when checking the status of the order, it says it's been... Read more
Complaint from Runninchefs@hotmail.co.uk on 03 April 2020 about Iceland Groceries.
I placed an order on 2 April to be delivered o the 3rd April. All items when doing ordering were listed as in stock . next morning I got a text to say some items not in . I find... Read more
Complaint from Preetydhil on 31 December 2019 about Iceland Groceries.
I want to make a formal complaint and want the Hounslow West branch of Iceland foods investigated and for their head office to stop lying and covering up for them and for someone senior like an area manager to call... Read more
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