While Holland America Line offers a variety of enticing cruise options, complaint data from our community has flagged several recurring issues with their reservation process. Common complaints include difficulty booking plane tickets to connect with cruises, long wait times for customer support, and confusing online booking systems.
To avoid these issues, we recommend double-checking the booking process early and ensuring all travel arrangements are confirmed well in advance. Additionally, keep all correspondence for reference and enlist the help of a travel agent if the process becomes too cumbersome.
Do you have a dispute or had a bad customer experience with Holland America Line? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Holland America Line.
Our sentiment meter has detected that Holland America Line complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Holland America Line, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Holland America Line over the last 12 months. The graph below shows a monthly breakdown.
Curious about Holland America Line's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Holland America Line. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Holland America Line by calling 1-800-599-8256. For Holland America Line support through email, send your inquiry to guestrelations@hollandamerica.com. If you want to reach out to Holland America Line through their own website, you can use their contact form.
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Helpful experiences shared by verified Holland America Line customers. Search, discuss and connect with other people in our community.
Complaint from rovenetian on 26 May 2023 about Holland America Line.
I booked the cruise from Jun 23 thru jul 7, 2023. When I tried to book airline tickets every time when I was ready to give my credit card number to your agent THE SURVEY WOULD CUT ME OFF! I... Read more
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