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Hive Home complaint: They make products obsolete and more

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Filed 15 Sep 2023 by Steve

I have 6 hive products in my houseshares.
Hive cancelled my passwords on all accounts as I didn’t log in for a period of time. How mental is this and it costs me time and money to sort.
They have made certain products already in my properties obsolete so requires at a significant cost to replace with their updated products that work. I run houseshares and I rely on my app working which it now does not. Yes I can use the thermostat but as I don’t give tenants access to it so that doesn’t work!
They don’t have app that can have multiple properties on it and they all require different email addresses. Get a grip hive!
They forced e everyone into 2 factor authentication. Does this company really think it’s better to make my life more difficult. Do not use their products is my advice.

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