Legal proceedings
Complaint from 16716910 on 16 February 2024 about Hesta.
I have made a complaint to afca , Victorian and commonwealth ombudsman and now I want to start legal proceedings Read more
Hesta Complaints Service & Advice
Most Common Hesta Complaints and Tips
While Hesta provides various legal services, complaint data from our community has flagged several recurring issues that customers face with their legal proceedings. Common complaints include delays in case handling, lack of clear communication from legal representatives, and unexpected additional fees. Customers also report dissatisfaction with the resolution outcomes and difficulties in contacting support for updates.
To avoid these issues, we strongly advise customers to request regular status updates in writing and clarify all potential costs upfront. If problems arise, document your interactions and maintain a record of all communications. Additionally, consult reviews and seek recommendations before choosing your legal representative to ensure a smoother experience.
How and why file a complaint about Hesta?
Do you have a dispute or had a bad customer experience with Hesta? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Hesta.
Hesta Customer Sentiment: Neutral
Our sentiment meter has detected that Hesta complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hesta, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
Hesta complaints chart
We have received 0 complaints about Hesta over the last 12 months. The graph below shows a monthly breakdown.
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Hesta complaint statistics
Curious about Hesta's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
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Open Complaints
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Complaints resolved
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1 ratings
How to contact the customer service of Hesta?
Below, you will find the contact information for the complaint department of Hesta. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-813-327
Corporate HQ address:
PO Box 600, Carlton South, VIC, 3053, Australia
Contact form:
The corporate office of Hesta is located at PO Box 600, Carlton South, VIC, 3053, Australia. You can contact the customer service of Hesta by calling 1-800-813-327. If you want to reach out to Hesta through their own website, you can use their contact form.
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Bad reviews about Hesta: (1)
Helpful experiences shared by verified Hesta customers. Search, discuss and connect with other people in our community.
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