Heineken Complaint Sentiment: Neutral

Our sentiment meter has detected that Heineken complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Heineken, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Heineken complaint process

Do you have a dispute or had a bad customer experience with Heineken? Submit your Heineken complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Heineken.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Heineken complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Heineken?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Heineken complaints chart

We have received 2 complaints about Heineken over the last 12 months. The graph below shows a monthly breakdown.

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Heineken complaint statistics

Curious about Heineken's track record in addressing complaints within the Beer Brands category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.7
/10 13 ratings

How to contact the customer service of Heineken?

Below, you will find the contact information for the complaint department of Heineken. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-522-4577
Contact form:

You can contact the customer service of Heineken by calling 1-877-522-4577. If you want to reach out to Heineken through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Heineken reviews: (13)

Authentic experiences shared by our community for your benefit.

Keg of Heineken and lots of froth!

Complaint from Mr Heineken on 16 May 2022 about Heineken.

I purchased a keg of Heineken from NB liquor, 1780 Mountain Rd, Moncton, NB E1G 1A9. The keg was left in the upright position untouched for around 30 minutes after spending time in the fridge. Every pour from the... Read more

Comments: 0
Rating:

Fly in bottle

Complaint from shaundaniels2701@gmail.com on 31 March 2022 about Heineken.

I opened a 650 ml bottle yesterday and as i poured into glasses out came a dead fly Read more

Comments: 0
Rating:

Chemical taste to beer

Complaint from Kimee2001 on 20 December 2021 about Heineken.

I bought two tall boys at circle k and of course I didn’t get a receipt because I had no plans on returning them. But the beers had a strong chemical taste and burned my throat. Read more

Comments: 0
Rating:

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