Heineken Complaint Sentiment: Neutral

Our sentiment meter has detected that Heineken complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Heineken, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Heineken complaint process

Do you have a dispute or had a bad customer experience with Heineken? Submit your Heineken complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Heineken.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Heineken complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Heineken?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Heineken complaints chart

We have received 2 complaints about Heineken over the last 12 months. The graph below shows a monthly breakdown.

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Heineken complaint statistics

Curious about Heineken's track record in addressing complaints within the Beer Brands category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.7
/10 13 ratings

How to contact the customer service of Heineken?

Below, you will find the contact information for the complaint department of Heineken. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-522-4577
Contact form:

You can contact the customer service of Heineken by calling 1-877-522-4577. If you want to reach out to Heineken through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Heineken reviews: (13)

Authentic experiences shared by our community for your benefit.

Where is Heineken Light?!?

Complaint from Lpost on 02 July 2023 about Heineken.

Why is Heineken Light not being delivered to my area as frequently? I am an avid customer and have been for 2 decades. It is not being delivered to my area nearly as frequently and I can't get any anywhere... Read more

Comments: 0
Rating:

Kazz

Complaint from Fast on 05 May 2023 about Heineken.

Hi I had a chipped bottle cut my lip a little bit. I used a bottle opener to open it and the chip is on the inside what can you guys do for me? Read more

Comments: 0
Rating:

Heineken 0.0 VERY Strong skunk smelltaste

Complaint from Doug106 on 05 April 2023 about Heineken.

Have purchased Heineken numerous times before. I thought I would try the 0.0 to cut back on alcohol intake and purchased some on 40323. Even though the Best By date is Dec 23, the beer is severely skunked so... Read more

Comments: 0
Rating:

no contract no payment form heineken mexico

Complaint from feralvag on 02 April 2023 about Heineken.

My name is fernando alvarado i lease a commercial space to heineken since 2010, leasing contract was due since december last year, though heineken knew, did not want to sign a new contract because i want an increase of 9... Read more

Comments: 0
Rating:

Warm Heineken

Complaint from Buzzyboy on 01 April 2023 about Heineken.

Coolers been turned off at night and warm beer served that would poison a good man!! Read more

Comments: 0
Rating:

Opened beer and glass broke

Complaint from valdeschrissy@gmail.com on 31 December 2022 about Heineken.

I opened a bottle of Heineken and the glass broke in the cap and cracked the bottle and small pieces fell out Read more

Comments: 0
Rating:

The taste of the Heineken beer has changed.

Complaint from Petwal on 11 November 2022 about Heineken.

The Heineken beer that I have purchased in the past does not compare to the product I have purchased lately. I was born in Amsterdam the Netherlands and lived not far from where this product was brewed. I left... Read more

Comments: 0
Rating:

Leaking caps

Complaint from Willie Gibson on 28 October 2022 about Heineken.

I have been keeping my beer cold on ice in a cooler in the bed of my truck and the bottles are leaking with the caps fully in tack. This has happen frequently. Read more

Comments: 0
Rating:

The taste of the Heineken beer has changed.

Complaint from Peter. on 26 October 2022 about Heineken.

The Heineken beer that I have purchased lately does not taste the same anymore. I come from the city where this product is originally brewed namely Amsterdam Holland. In fact, I use to walk by there as youngster on my way to... Read more

Comments: 0
Rating:

leaky heineken

Complaint from Dave Robertson on 11 September 2022 about Heineken.

I like bottled Heineken, so put a case of a dozen in my cooler. When I got to my campsite and was thirsty and hot, I found my Heineken had fizzed thru the caps. So I had no beer and... Read more

Comments: 0
Rating:

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