My complaint:
The county store is out local go local
The owner of this shop is so exceedingly rude it’s becoming somewhat unbearable to walk through the door .
His name is Lawrence and his customer service skills are disgraceful. We have a lovely community however the shop owner ruins our day by insulting and generally making us extremely uncomfortable.
We would like to use our shop and often need essential however as a ambassador of your brand go local I think you ought to know the situation is becoming untenable.
His rudeness and unpleasantness has driven us away. I would like to make a serious complaint this man should not be able to run a shop .
Suggested solution:
I have no idea he is a very bad representation of your brand sadly