Our sentiment meter has identified a 100% increase in complaints about Go Local Extra over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Go Local Extra's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Go Local Extra? Submit your Go Local Extra complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Go Local Extra.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Go Local Extra complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about Go Local Extra over the last 12 months. The graph below shows a monthly breakdown.
Curious about Go Local Extra's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jay20 on 12 April 2024 about Go Local Extra.
Never no cash in the cash machine, they don't give a cash back service same excuse everytime Pricing is wrong and they never adhere to Go local extra deals and promo's Read more
Complaint from Go local on 08 February 2024 about Go Local Extra.
Selling mouldy bread grapes cheese and milkshakes and I'm not talking a day or two out of date like a month out of date this is unacceptable behavior and I am going to make environmental health aware of this situation Read more
Complaint from Ehssen789 on 10 January 2024 about Go Local Extra.
I bought a product which was £1.39 and I gave the cashier £2.30. 1, £1 coin 1, 50p 3, 20p’s and 2 10p’s. He then proceeds to give me only 5p back. I didn’t think anything about it walked out... Read more
Complaint from Youareomnishambles on 13 December 2023 about Go Local Extra.
Upon buying my toilet roll @ £2.99 I pay with card which proved unable twice so paid cash with a £20 which is £17.01 change yet I'm only returned £17.00 on several occasions this has happened sorry we dont have... Read more
Complaint from Amy pagdi on 14 November 2023 about Go Local Extra.
The price on the shelf said £3.60. They tried to charge me £4.25 for the dog biscuits so I said the price was £3.60 on the shelf. The man got the ticket and came back it said £3.60 but they... Read more
Complaint from R.Adams on 24 October 2023 about Go Local Extra.
I went to collect a parcel from my local Go Local Extra store in Elland, and instead of finding me my parcel they sent me into a side room to which I was told to find my own parcel out... Read more
Complaint from Kr1981 on 05 October 2023 about Go Local Extra.
Purchased a big bag of rhubarb and custard sweets and they are stale, like powder on inside. Inedible. Read more
Complaint from Dissatisfied customerr on 05 September 2023 about Go Local Extra.
At about three o’clock on Tuesday 5th September I walked into one of your shops: 23-25 Rose Mount Oxton Birkenhead Prenton CH43 5SG It was the first time I had been to this shop – and I guarantee you that I shall never set foot inside... Read more
Complaint from I do not want him to know on 18 August 2023 about Go Local Extra.
The county store is out local go local The owner of this shop is so exceedingly rude it's becoming somewhat unbearable to walk through the door . His name is Lawrence and his customer service skills are disgraceful.... Read more
Complaint from Klb123 on 23 July 2023 about Go Local Extra.
I went into my local shop with only a few pound on my card left for essential items and the shop keeper wouldn’t let me purchase as I only had enough for the items but they wanted to put a... Read more
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