Giant Food Stores complaint: Rude and Unprofessional

I purchased a Mother’s Day helium balloon on 5722 near 8pm for $4.99. It had deflated by the time I reached home. I called the store and spoke with worker, Courtney and was told to bring it back with receipt. The next day, it was totally flat, and I returned it. At the customer service desk, a female employee (It was Courtney but did not know) was handling cash drawer. I informed her of the situation and was told to bring it back the next day. I explained to her that I spoke to someone and was not told to bring it at a particular time. The other option was to find another balloon. There were only a few balloons left and they had started deflating. By this time, Courtney went into the office. I asked to speak to the manager and was directed to him. After explaining the issue, the manager asked me was it a card or cash purchase. I told him, it was a card purchase, and he took care of it.