Giant Food Stores complaint: Missing items. No answers on email
Filed 12 Mar 2021 by Karen
Working in retail I understand mistakes. My online pickup experience has been trying my patience. I ordered about 140 dollars in grocery pick it up went home and realized my frozen stuff was missing. I called and they apologized and offered a 20.00 credit for my inconvenience to run back to store. No credit appeared. I ordered online again thinking my credit would be on my next order and it was not. They had a special if you bought this big pack of hamburger you would get a few extra things free well I never got my free stuff in my bag and they forgot my milk. I emailed and no response. I don’t mind mistakes I hate it being lied to and ignored.
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