My complaint:
I made 2 payments in April 2022 because they couldn’t find the 1st payment. I provided proof from my bank and submitted it to employee C. Beane on 41222 via email who was supposed to escalate to mgmt. I never heard from anyone. I followed up again in June 2022 and forwarded copies of previous emails and proof and sent to employee C.Mayo via email on 692022. I made a payment on 81822 in the amount of $51.50 and they took my trash can on 9922. I contacted customer service and was not able to get the issue resolved. I filed a complaint through GFL website on 912 requesting refund of April 2022 payment and 81822 payments and cancel my service. To date, I have not heard back from anyone at GFL. Please provide an update at your earliest convenience. Thank you
Suggested solution:
Call with an explanation and refund my money for services I did not receive.
