While Gene Messer Kia provides a variety of automotive services to customers, complaint data from our community has flagged recurring issues with oil consumption in their vehicles. Common complaints include unexpected high oil consumption rates, frequent need for oil top-ups between service intervals, and lack of adequate response from the service department.
To avoid these issues, we strongly advise customers to regularly monitor their oil levels and keep detailed records of oil consumption. If you notice any irregularities, contact the service department immediately and document all interactions, including obtaining written confirmation of any assessments and repairs. Additionally, consider seeking a second opinion from an independent mechanic to ensure accurate diagnosis and resolution.
Do you have a dispute or had a bad customer experience with Gene Messer Kia? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Gene Messer Kia.
Our sentiment meter has detected that Gene Messer Kia complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Gene Messer Kia, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Gene Messer Kia over the last 12 months. The graph below shows a monthly breakdown.
Curious about Gene Messer Kia's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Gene Messer Kia. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Gene Messer Kia is located at 6006 19th St, Lubbock, TX 79407. You can contact the customer service of Gene Messer Kia by calling 806-776-5600. If you want to reach out to Gene Messer Kia through their own website, you can use their contact form.
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Helpful experiences shared by verified Gene Messer Kia customers. Search, discuss and connect with other people in our community.
Complaint from Vjsharp on 29 February 2024 about Gene Messer Kia.
I took my 2016 Kia Sorento to get an inspection to get my tags. The attendant told me there was no oil in my vehicle. I took it to Gene Messer Kia were I had my oil changed 6 weeks... Read more
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