While FreshCo offers a wide range of products at competitive prices, complaint data from our community has highlighted several recurring issues customers face. Common complaints include unresponsive or unsatisfactory customer service and instances of false advertising, where products do not match their descriptions or promotional claims. These experiences have caused frustration and disappointment among many shoppers.
To avoid these issues, we suggest customers carefully review product details and ensure they understand any promotional terms before making a purchase. Should problems arise, contact FreshCo's customer service immediately and document all interactions. Having screenshots and photos can also help support your case if needed.
Do you have a dispute or had a bad customer experience with FreshCo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FreshCo.
Our sentiment meter has detected that FreshCo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FreshCo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about FreshCo over the last 12 months. The graph below shows a monthly breakdown.
Curious about FreshCo's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of FreshCo. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FreshCo is located at 4980 Tahoe Blvd., Mississauga, ON L4W 0C7. You can contact the customer service of FreshCo by calling 1-866-948-0196. For FreshCo support through email, send your inquiry to info@freshco.ca. If you want to reach out to FreshCo through their own website, you can use their contact form.
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Helpful experiences shared by verified FreshCo customers. Search, discuss and connect with other people in our community.
Complaint from Anonymous MC on 31 March 2024 about FreshCo.
Today I was buying Bolthouse farms beverages and on the price tag it indicated $4.49 for 6 pack but was charged $4.49 each. The manager said that's not what it is and that I was wrong. I asked what the... Read more
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