Filed 8 Jan 2024 by Tim
I needed an exchanged for shoes that I ordered. After waiting 7 business days, my exchange arrived. I opened the bag containing a part of the shoe box and discovered the shoes had no tags; scratches on the leather; creases on both shoes at the toes; dingy sides of the soles and the bottoms had dirt in the traction grooves with the rest od the soles being dingy. These were clearly worn shoes. In talking to a representative with no apologies, I was told to go to a brick and mortor location to get another pair…which is 20 miles from me.
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