While Doubletree by Hilton is renowned for its hospitality and comfortable accommodations, complaint data from our community has flagged several recurring issues during their stays. Common complaints include unclean rooms, outdated facilities, and inconsistent customer service. Customers also report problems with noisy environments and difficulties with booking and check-in processes.
To avoid these issues, we strongly advise customers to call ahead to confirm room details and special requests. If problems arise, contact hotel staff immediately, document all interactions, and gather proof such as photos to support your case. Additionally, reading recent reviews can provide insight into current conditions and help set realistic expectations for your stay.
Do you have a dispute or had a bad customer experience with Doubletree by Hilton? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Doubletree by Hilton.
Our sentiment meter has detected that Doubletree by Hilton complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Doubletree by Hilton, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 1 complaints about Doubletree by Hilton over the last 12 months. The graph below shows a monthly breakdown.
Curious about Doubletree by Hilton's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Doubletree by Hilton. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Doubletree by Hilton by calling +1-855-610-8733. If you want to reach out to Doubletree by Hilton through their own website, you can use their contact form.
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Helpful experiences shared by verified Doubletree by Hilton customers. Search, discuss and connect with other people in our community.
Complaint from cjlvsdogs@bellsouth.net on 04 December 2024 about Doubletree by Hilton.
OUR STAY WAS SHOCKING - December 1, 2024 After driving two hours from Brunswick, Georgia, my husband and I had made reservations for two nights stay at the Doubletree Hotel in Jacksonville, as my husband was have a procedure at Baptist... Read more
Complaint from Colinm on 03 October 2023 about Doubletree by Hilton.
X4 persons booked x2 rooms on saturday 30th Sept 2023. (one room number 213. Firstly i will say fantastic room... but not impressed with anything else. We ordered x4 evening meals which eventuslly arrived bit by bit (not enough forks then... Read more
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