While Don Franklin Auto offers a wide range of vehicles and services, complaint data from our community has flagged several recurring issues related to vehicle performance and customer service. Common complaints include mechanical problems with 4-wheel drives, such as unexpected noises when engaged, as well as slow or ineffective responses from service departments. Customers also report dissatisfaction with the thoroughness of vehicle inspections and repairs.
To avoid these issues, we strongly advise customers to thoroughly test drive and inspect vehicles before finalizing a purchase or service. If you encounter any issues, document them immediately and report them to the dealership, insisting on prompt and comprehensive resolution. Additionally, consider obtaining a third-party inspection for significant mechanical concerns.
Do you have a dispute or had a bad customer experience with Don Franklin Auto? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Don Franklin Auto.
Our sentiment meter has detected that Don Franklin Auto complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Don Franklin Auto, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about Don Franklin Auto over the last 12 months. The graph below shows a monthly breakdown.
Curious about Don Franklin Auto's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Don Franklin Auto. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Don Franklin Auto by calling +1859-263-5020. If you want to reach out to Don Franklin Auto through their own website, you can use their contact form.
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Helpful experiences shared by verified Don Franklin Auto customers. Search, discuss and connect with other people in our community.
Complaint from Big a on 23 March 2023 about Don Franklin Auto.
I have a new 2022 gmc canyon crew cab 4x4 with a 3.6 engine. When I put it in 4 auto it starts to make a scraping noise that does not go away until it is switched back to 2... Read more
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