Don Franklin Auto complaint: 4 wheel drive making a noise when engaged

Complaint from Big a reported on 23 March 2023 about Don Franklin Auto

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Complaint resolved
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My complaint:

I have a new 2022 gmc canyon crew cab 4×4 with a 3.6 engine. When I put it in 4 auto it starts to make a scraping noise that does not go away until it is switched back to 2 high.

I took it to the dealer where it was purchased and the technician rode with me and said they could hear it too but nothing could be done about it and to bring it back if it breaks. I have a truck with 1400 miles on it and since they don’t have any bulletins from gmc they can’t do anything about it.

Suggested solution:

Fix my knee truck

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