Costco complaint: Cell phone offer
Filed 13 Sep 2022 by ronald
Purchased two cell phones on June 22, 2022. Aaron and Chris were the sales agents at the kiosk. We accepted an offer to purchase two cell phones on the T Mobil plan whereunder by the terms of the offer, we would receive a refundrebate of the less expensive phone and a $100.00 gift card. To accomplish we were at the kiosk that day for about 5 hours while these two bumbled about trying to arrange the sale and the offer. Chris, who began working with us, just up and left about 7PM, leaving it to Aaron(He said he had a hot date, wink, wink). Not receiving anything via email as promised, we returned a few weeks later. another 4 hours, promises, and nothing. We came back a third time. Finally, Aaron got the rebate straight after 3 more hours. Still have not received the Costco gift card,
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