Costco Complaint Sentiment: Neutral

Our sentiment meter has detected that Costco complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Costco, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

Costco complaint process

Do you have a dispute or had a bad customer experience with Costco? Submit your Costco complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Costco.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Costco complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Costco?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Costco complaints chart

We have received 0 complaints about Costco over the last 12 months. The graph below shows a monthly breakdown.

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Costco complaint statistics

Curious about Costco's track record in addressing complaints within the Wholesaler category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 9 ratings

How to contact the customer service of Costco?

Below, you will find the contact information for the complaint department of Costco. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-774-2678
Corporate HQ address:
999 Lake Dr, Issaquah, WA 98027
Contact form:

The corporate office of Costco is located at 999 Lake Dr, Issaquah, WA 98027. You can contact the customer service of Costco by calling 1-800-774-2678. If you want to reach out to Costco through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Costco reviews: (9)

Authentic experiences shared by our community for your benefit.

Cell phone offer

Complaint from ronaldlee on 13 September 2022 about Costco.

Purchased two cell phones on June 22, 2022. Aaron and Chris were the sales agents at the kiosk. We accepted an offer to purchase two cell phones on the T Mobil plan whereunder by the terms of the... Read more

Comments: 0
Rating:

Very bad service and confrontational.

Complaint from J.Clem1024 on 15 August 2022 about Costco.

I pulled in at the gas filling station for gas get some gas because I was very low and planned to stop there for refueling. About 20 miles before I got a dash indicator came on my car which indicated... Read more

Comments: 0
Rating:

lack of check out cashiers

Complaint from G Davison on 28 July 2022 about Costco.

Walked up to check out today, and only TWO registers are open with actual humans manning the registers. What is going on!!!!? The self check line was heading to the back of the store, so that was not... Read more

Comments: 0
Rating:

Poor unwrapping.

Complaint from Jiggs38 on 30 January 2022 about Costco.

We are having a great deal of difficulty pulling the press seal roll. It takes two to extract the sheets enabling an item to be wrapped. This is a value roll so it will be quite a while... Read more

Comments: 0
Rating:

They reject my dad Costco Mastercard application

Complaint from senior man on 22 September 2021 about Costco.

On September 09, 2021, when my dad request an application to get a MasterCard from Costco, the agent in the customer service reject him to provide him an application because he has no Costco membership card. He applied for this... Read more

Comments: 0
Rating:

Negligent staff

Complaint from Stephyy333 on 03 November 2020 about Costco.

I was shopping for instacart at this location for the first time. Nearly took me 2 hours to complete all of my orders a top of having no service to properly use the app resulting in me having to step... Read more

Comments: 0
Rating:

Stick in the ice cream

Complaint from Sghayal on 29 March 2020 about Costco.

Inside the ice cream there was a toothpick . Not a good thing to have while eating. Read more

Comments: 0
Rating:

very few electric carts for hanicap customers

Complaint from wwjwilly on 17 June 2019 about Costco.

shopped the new Costco store today and as usual had to wait at least 30 minutes for a cart as I am 72 and hind it hard to due to the huge size of the store---this is the third time... Read more

Comments: 0
Rating:

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