While ComEd works to provide reliable electric services to numerous households, complaint data from our community has highlighted several common issues that customers face. Many users are experiencing frequent power outages with prolonged durations, some lasting for days, and have difficulty reaching responsive customer service to resolve these outages. Additionally, several customers have noted recurring problems with their electricity flickering on and off without clear solutions from ComEd.
To avoid these issues, we strongly advise customers to document the exact times and durations of any power outages and report them to ComEd immediately. Persistently follow up with customer service, and if needed, escalate the issue to higher management. For critical power needs, consider investing in a backup power source to mitigate the impact of any outages.
Do you have a dispute or had a bad customer experience with ComEd? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to ComEd.
Our sentiment meter has detected that ComEd complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ComEd, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about ComEd over the last 12 months. The graph below shows a monthly breakdown.
Curious about ComEd's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified ComEd customers. Search, discuss and connect with other people in our community.
Complaint from PMROBIN on 11 May 2024 about ComEd.
Have been losing power for about a minute or less multiple times a day, different days and times. Have contacted ComEd 3 times now, they state there is nothing wrong meter is working properly they will send ComEd crew... Read more
Complaint from Donna Dumais on 18 November 2022 about ComEd.
Three days ago, I started having blinking and dim lights throughout my house. I called in an electrician, and he checked several outlets, and showed me that the voltage was either too high or low. He when downstairs and... Read more
My home electricity is blinking since yesterday. Read more
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