Churchs Chicken complaint: Excessive wait time

Complaint from Demunquise R reported on 30 March 2023 about Churchs Chicken

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Cashier stated Chicken cooking it will be 15 minutes . Did I want to wait. I did there was others ahead if me so 2 basket came up for other ahead. The other cashier ask me what my order I told her and waited.Then other people came place orders received am still waiting, still no order I I ask cashier what am I waiting on .He stated wings still cooking git 2 minutes after waiting. 10 minutes cause people still coming in ordering ask cashier to give me what ever 2 pieces of chicken . He gave me my order in a rude way and did not apologize for the wait. Total wait 45 minutes. I was not rude or disrespectful in anyway to this person and I did not know him.why he treated me this way.come here all the time and never had a problem.

Suggested solution:

supervisor speak with the person

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