Our sentiment meter has identified a 100% increase in complaints about Churchs Chicken over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Churchs Chicken's offerings.
Sentiment data last updated on April 15, 2024
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We have received 4 complaints about Churchs Chicken over the last 12 months. The graph below shows a monthly breakdown.
Curious about Churchs Chicken's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Churchs Chicken. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Churchs Chicken by calling 1-866-345-6788. If you want to reach out to Churchs Chicken through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from cocoa2982 on 04 April 2024 about Churchs Chicken.
I was never paid when I worked there back in February. They set up my pay card late and never was paid on February 20th. I have called multiple times from customer service. My Gm at the time never done... Read more
Complaint from Saturn on 12 March 2024 about Churchs Chicken.
I went to this Church's Chicken on 3/6/24 at 2:56pm and put in my order for my Chicken which the cashier named Daniela was very nice and polite but the Manager was very rude and unprofessional for some reason so... Read more
Complaint from Jaclyn Sidden on 15 November 2023 about Churchs Chicken.
I went though the drive thru for a special for $14.99. I was charged the standard price of $24.99. I have called customer service 5 times with no response. I have files 2 complaints online. No response Read more
Complaint from Ck.23080122145742 on 05 August 2023 about Churchs Chicken.
Fries mixed old and new all cold. Chicken cold. Cole slaw great, the only thing edible. Read more
Complaint from Demunquise R on 30 March 2023 about Churchs Chicken.
Cashier stated Chicken cooking it will be 15 minutes . Did I want to wait. I did there was others ahead if me so 2 basket came up for other ahead. The other cashier ask me what my... Read more
Complaint from Sara wright on 29 January 2023 about Churchs Chicken.
I bought a box of chicken and inside the he box it had a flies in it ,I called the store and spoke to the manager and she told me she would replace it but when I went there she... Read more
Complaint from msimms on 11 January 2023 about Churchs Chicken.
I went into church's chicken on the 3rd of Jan. and order 2 10piece chicken spices mix, When I returned home my sister and I open the boxes and the chicken,box stated original and the chicken was only dark... Read more
Complaint from R R on 27 November 2022 about Churchs Chicken.
Was overcharged for a 3-Wing Meal. I ordered this meal off the menu that is on the drive thru and added other items to my order. After i had moved out of the drive thru I looked at my... Read more
Complaint from John W. Tillotson on 21 July 2022 about Churchs Chicken.
I looked online to see if the store was open. The schedule online said one thing and when I got there it was closed, and the hours differed from what was said online. The worst thing about it is that... Read more
Complaint from BIRMINGHAM 911 on 28 June 2022 about Churchs Chicken.
MY CO WORKERS AND I DID A GROUP ORDER ON 62622@ 12:30.. ONE OF THE ORDERS WAS INCORRECT SO WE CALLED TO INFORM THEM... EBONY YELLING THE BACKGROUND THAT WE SHOULLDVE PLACED OUR OWN ORDERS INSTEAD OF COMING OF THERE... Read more
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