While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Celebrity Cruises over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Celebrity Cruises? Submit your Celebrity Cruises complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Celebrity Cruises.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Celebrity Cruises complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about Celebrity Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about Celebrity Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Celebrity Cruises. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Celebrity Cruises by calling 1-844-418-6824. If you want to reach out to Celebrity Cruises through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kgraham on 23 May 2022 about Celebrity Cruises.
We have booked a European cruise for September 11th 2022. Reservation 7752652 We had interest in upgrading our cabin to a retreat suite. While waiting to see if an upgrade would become available We booked all of our excursions for this cruise... Read more
Complaint from Dennis Scott on 02 May 2022 about Celebrity Cruises.
we booked an eleven-day cruise from Victoria Canada to Hawaii, flights from Sacramento to Victoria and from Honolulu to DCA and Sacramento for four people. We needed to ask information about a change we needed to make in airfare and... Read more
Complaint from royston lynch on 22 November 2018 about Celebrity Cruises.
i went on a four week cruise from Tilbury to Canada in the fall on the above ship .leaving on the 6th Sept until the 6th October . on the last night of the cruise i left my wallet beside... Read more
Complaint from Jim Jones on 07 July 2017 about Celebrity Cruises.
Hi, My wife and I have just returned from the celebrity Eclipse cruise out of Southampton 4th - 18th june. We booked 2nd sitting in dinning room 20.45hrs which we had. The problem was that apart from Formal nights the show... Read more
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