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Capital One complaint: Abuse and no help at Capital one bank Slirley, NY

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Filed 1 Sep 2022 by Carol

1st go inside to check if manager- supervisor there. There is no one in the front offices, all have been removed. 3 cashiers.
I go to one just to ask for supervisor help. screamed at, not until next month. Go to the back of the line.

For what I have no idea. But since I was at the tellers why not put money down on my credit card acct. License she didn’t lie, there was nothing wrong with. Debit card and credit card. Filed out slip abusive. I finally left.

Hoped I could go to the drive thru next door.. GUESS WHAT she was there and refused to handle my transaction. Other girl she trashed me too. She refused to handle the situation.

I wanted the supervisor because there is a $3000 error to my credit card.

I was always able to get good help 11733 That’s East Setauket and South Setauket you closed with ZERO notice. TD BANK NEXT DOOR TOLD ME..

There were always people you could address issues with today nothing and staff abusive but that seems to be ok…

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1 comment

  1. CAFG

    Yesterday I went to the Patchogue Capital One Bank to use the ATM. Both not working a long line and no help at all. There were people in the bank but zero help. Over a half hour and couldn't wait any longer. Tried to GO TO SAYVILLE BANK ATM.. Just what that bank is also closed down. Capital One bank is just abusing all their customers. There is not one desk to help any of their customers. Should we not have had the rights to use CHASE BANK accross the street and not pay anything for the use of that bank...Capital One Bank should have to pay for that ATM.. Capital One Bank iss holding our money and abusinng we the customers. Where do we go to complain of the abuse.?

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